What is the delivery time for my order/how long does it take to ship?
The delivery time for your order depends on your location, but orders within the US usually take 2-14 business days to receive your order (depending on the shipping method you choose: Standard delivery/Express delivery). If you need to receive your order by a specific date, please contact us at [email protected].
What is the return and exchange policy for this store?
Unused products can be returned within 45 days of purchase and will be refunded excluding shipping charges.
If there is a manufacturing default on the product, we will also pay shipping costs after the product has been returned to our warehouse. If you would like to return a product, please contact us at [email protected] so we can confirm the product’s eligibility for a refund.
How can I ask any other questions?
- Call us at Miss Lee +(1)(316)369-1389.
- Fill out the contact form on the Contact Us page.
- Send an email to: [email protected].
We will do our best to answer your questions as soon as possible!
Can I cancel my order?
Cancellations can be made within 2 hours of ordering, please email our team at [email protected].
What happens if I receive the wrong item?
If there’s a problem with your order – if it’s the wrong size, the wrong color, defective, or not exactly what you want – then just email us at [email protected] and we’ll refund you or resend your order.
Why was my stampvk.com order canceled?
We’re sorry your order was canceled. When it happens, it is usually due to: out of stock or difficulty processing payment information. Your credit card will not be charged for the canceled item. If you have any questions about your canceled order, please call our customer service line at +(1)(316) 369-1389, Monday-Friday: 9:00 AM-7:00 PM EST; Saturday-Sunday: 9:00 AM-4:00 PM EST.
How can I get more detailed information about product colors, features, or sizes on the website?
Please call our Customer Service Hotline at +(1)(316) 369-1389, Monday-Friday: 9:00 AM-7:00 PM EST; Saturday-Sunday: 9:00 AM-4:00 PM EST, for more information about stampvk.com product colors, features, or sizes.
How do I track my order?
After your order ships, you will receive an email with order tracking information.
How do I care for my items?
The description of your purchase will indicate if the item is pre-shrunk, may shrink, etc. Please take care of each item as described in the description!
Can I pay with my bank card?
Yes, you can, we support payment with Stripe and Paypal by the following cards: Visa, Mastercard, American Express, Discover and JCB.